Orchestras Canada’s COVID-19 Response and Services

A letter from our Executive Director, Katherine Carleton

Dear members,

In the last four weeks a wave of cancellations has spread across the country in the wake of lockdown measures to contain the spread of COVID-19. Every one of our approximately 130 member orchestras has been affected.

It has been nothing short of inspirational to see the adaptability of Canadian orchestras who are now creating more online content than ever. Orchestras Canada has also increased our level of online activity to support our members going through these unprecedented challenges. We know that orchestras are stronger together than they are alone, and we have been expanding and adapting our four mission pillars to help orchestras respond to the current crisis.

Convening

Over the last month OC has convened online meetings with a number of stakeholder groups to exchange information, ideas and to design collective responses to the current shutdown. We have held meetings with orchestra CEOs, youth orchestra leaders, personnel managers, and with groups of marketing and education staff. We’re making plans to continue and expand these meetings. Let us know what you need.

Advocacy

Our advocacy committee has been hard at work assessing the best way to approach federal government decision-makers and make them aware of orchestras’ needs. We’ve written a letter to several government ministers, and are encouraging our members to share the letter with their local MPs. For obvious reasons, we’ve focused on emergency short term measures. We’ll continue this, even as we consult with you to develop re-launch and resilience strategies for Canadian orchestras.

Knowledge-sharing

We are issuing frequent updates to our members with news that directly affects the arts sector, as well as resources and tools to equip you to respond to the current situation. We’re also happy to share your initiatives and triumphs. You can read these updates on our COVID-19 page, or by signing up to our email list.

Research

So far we have run two surveys that have measured the immediate impact of the COVID-19 shutdowns on our members, and have reported back with some initial insights from our statistician, Steve Smith. This data collection is an ongoing process: while we’re aware that you’re being approached we’ll be collecting and analyzing further data.

I encourage you to take a look at what we’ve been up to, and encourage you to get in touch with us to share resources, brainstorm ideas, or just to check in. Take care,

Katherine Carleton C.M.
Executive Director
Orchestras Canada/Orchestres Canada

Marketing & Fundraising in a Time of Crisis: Panelists

Jeff Alexander is the President of the Chicago Symphony Orchestra Association. He has overseen the activities of the orchestra’s 125th anniversary season; worked in support of the wide range of education and community engagement program; supported and represented the organization on multiple domestic and international tours; and led a process to develop a new strategic plan for the Association. Prior to his work at the CSO, Alexander worked in senior management roles at the Vancouver Symphony Orchestra and the Cincinnati Symphony Orchestra. He is a former board president of Orchestras Canada.

Dale Hedding is the Vice-President of Development at the Chicago Symphony Orchestra. A passionate advocate for arts that inspire, he brings to the organization more than 25 years of leadership experience in arts, culture and education institutions, including successful tenures at the Arts Consulting Group, Baltimore Symphony Orchestra, Atlanta Symphony Orchestra, and the John F. Kennedy Center for the Performing Arts.

Ryan Lewis is the Vice-President of Marketing and Sales at the Chicago Symphony Orchestra, serving there as a member of the senior management team and leading a department that is responsible for marketing, communications and design, digital content and web technologies, as well as ticketing and patron services. Prior to his current role at the CSO, he held positions with Opera Philadelphia, the John F. Kennedy Center for Performing Arts and Washington National Opera.

Trust, Transparency and Truth

Marion Newman

The 2015 Truth and Reconciliation report and its calls to action destabilized many common assumptions about relationships between Indigenous and settler communities in Canada. In response to the report, many orchestras and other cultural institutions began to examine how we engage with our communities, and to rethink the ways in which we collaborate and partner with Indigenous nations, Indigenous people and Indigenous organizations.

Following the creation of an Indigenous Advisory Council at the Regina Symphony Orchestra in 2017, a lot of work has been done to grow this relationship. We spoke with the RSO’s music director, Gordon Gerrard, and mezzo-soprano and Indigenous Advisory Council member, Marion Newman, to learn more about this initiative.

How it started
Gordon Gerrard

The establishment of the Indigenous Advisory Council (IAC) at the RSO started with the appointment of a new board member, Audra Young, a member of the Cowessess First Nation. Its formalization came as a result of the consultation required for a substantial outreach project with Buffy Sainte-Marie, and one of the first projects that followed was the newly created Forward Currents Festival. Initially the IAC was made up of 12 members who met monthly, principally to advise the newly arrived Music Director, Gordon Gerrard and then-Executive Director Tanya Derksen on elements of Indigenous programming in the orchestras season. “There’s no rulebook for this kind of thing,” Gordon says, “but we wanted to make sure that this was a lasting beneficial relationship to both parties, rather than a one-off exchange.”

Through a desire to allow the time needed for these conversations, the IAC now meets less frequently, but advises on many more aspects of the RSO’s activities. Everything is interconnected. Other orchestras are following this model; the Vancouver Symphony Orchestra, for example, has established its own Indigenous Council.

Risks and True Consultation

While there was some nervousness about the path on which the orchestra and the IAC were embarking, there was an understanding in the importance and openness of this work. Mezzo-soprano and IAC member Marion Newman cites an established relationship and trust with Gordon as a primary reason for her willingness to join. “We get asked to consult on projects all the time,” Marion said. “It’s less often that the organization actually listens. Because I already trusted Gordon, I knew the orchestra would actually listen to what we had to say. “

Both Marion and Gordon agreed that this is long, sustained and slow work. It required a transparency from the orchestra, sharing things that they weren’t used to sharing with outside groups. “We’re still in the truth part of Truth & Reconciliation,” Marion says. This is uncomfortable, but necessary work to do if true consultation and partnership is the genuine goal. Ultimately this has been a positive experience for the RSO, and advice from the IAC now affects every aspect of their work, such as land acknowledgments, clarifying what true consultation is and guiding all of its stakeholders in developing their own ways to engage in this work.

The Forward Currents Festival

The first project the IAC consulted on was the newly created Forward Currents Festival. “Each year the festival focuses on an issue that is socially relevant to our community here in Regina”, says Gordon. The first edition in 2018 focused on Truth and Reconciliation, and the 2019 edition focused on mental health awareness.

“It’s a very direct way to connect with people who believe that the orchestra isn’t for them,” says Gordon. By taking the orchestra outside of the traditional concert hall, the festival reached a whole new audience who may never have considered attending a traditional orchestral concert. Marion recalls being greatly touched at the first edition of the festival. “It was incredible to see Indigenous people in the audience being moved by the orchestra collaboratively telling their stories, and for these same people to see non-Indigenous audience members moved by Indigenous stories.”

Next Steps

The IAC is now starting to look forward to future seasons in terms of what is programmed and how partnerships are approached. They are also looking into how this work can have a lasting impact on the RSO. Cultural competency training is key, and they hope to soon establish a set path whereby new musicians, staff and board members at the orchestra will receive appropriate training to equip them to work in respectful collaboration with the IAC and other outside communities the RSO may partner with.

This is difficult work and it takes time. Strong individual relationships, trust and transparency need to be at its heart.

Canada Emergency Wage Subsidy Program

Updated April 9th, 2020

The Government of Canada has announced details for the proposed Canada Emergency Wage Subsidy program offering a 75 per cent wage subsidy for qualifying businesses, for up to 3 months, retroactive to March 15, 2020.

  • The Canada Emergency Wage Subsidy would apply at a rate of 75 per cent of the first $58,700 normally earned by employees – representing a benefit of up to $847 per week. The subsidy would be in place for a 12-week period, from March 15 to June 6, 2020.
  • Eligible employers that suffer a drop in gross revenues of at least 15 per cent in March, and 30 per cent in April or May, when compared to the same month in 2019, would be able to access the subsidy.
  • Eligible employers would include employers of all sizes and across all sectors of the economy, with the exception of public sector entities. (Editorial note:  These seem to include municipalities, universities, schools and hospitals.)  Charities and not for profits are eligible if they can demonstrate the required drop in revenue.
  • For non-profit organizations and registered charities not as deeply affected, the government will continue to consult with the sector to ensure the definition of revenue is appropriate to their circumstances. The government is also considering additional support for non-profits and charities, particularly those involved in the front line response to COVID-19. Further details will be announced in the near term.
  • An eligible employer’s entitlement to this wage subsidy will be based entirely on the salary or wages actually paid to employees. All employers would be expected to make best efforts to top up salaries to 100% of the maximum wages covered.
  • The program should be launched in the next 3-6 weeks, depending on parliamentary approval and the pace at which the on-line application process can be developed, fine-tuned and launch.
  • President of the Treasury Board Jean-Yves Duclos noted for the “cultural sector” that all businesses receiving public funds are eligible for the subsidy – this seems to imply those that receive government grants, rather than public bodies like universities, colleges, schools and hospitals which were identified as being exempt by Finance Minister Bill Morneau.
  • No cap on how much an employer can receive.
  • Applies to active employees and well as those who have been furloughed because of a lack of work.
  • Charities and non-profit organizations can choose to either include or exclude revenue from government when calculating their revenues.
  • Organizations can calculate their revenues using either accrual or cash accounting.
  • Adjustments will be made if the employer/employee is participating in other COVID-19 emergency response programs.
  • Applications will be through a web portal accessible through organizations’ CRA MyBusiness accounts.

Editorial note: If your organization cannot demonstrate a 30% revenue drop, you may not qualify for the 75% wage subsidy; however, your organization may qualify for a program announced earlier that provides a 10% contribution to wages, through the monthly remittances to the Receiver General.  Organizations cannot access both programs.

Government provides further flexibility for employers to access the Canada Emergency Wage Subsidy (press release, April 8th)

The media release from the April 1st announcement is here.

Ontario Arts Council and COVID-19

The Ontario Arts Council has changed some of its grant program deadlines for this spring, and you can click through to details from this page. The OAC also has useful and regularly-updated COVID-19 FAQs on its website, here.

Minister’s Town Hall Meeting

This morning, March 26, Lisa Macleod (Ontario Minister of Heritage, Sport, Tourism, and Culture Industries) held a telephone town hall meeting with over 1250 stakeholders from across Ontario.  Referencing both the province’s identification of essential services (on Monday evening) and the Economic Statement (issued on Wednesday), Minister Macleod outlined a number of measures that the Government of Ontario is taking to assist with relief and recovery of the sectors associated with the Ministry, as follows:

  • The commitment to keep money flowing quickly through existing Operational Service Agencies such as the Ontario Arts Council, Celebrate Ontario, the Ontario Trillium Foundation and the Ontario Cultural Attractions Fund. The Minister did not reference any increases to funding: OC has asked the Ontario Arts Council for more information as it becomes available.
  • The impending launch of a new Ontario Live online portal, where musicians, artists, libraries, museums and others can share their work with Ontarians. This is a partnership between the government and an array of artists, arts organizations, and such industry titans as Universal Music and Shopify.
  • The re-tooling of the Ontario Music Fund to get funding into the hands of emerging artists quickly.
  • Additional funding allocated to Tourism Development programs, which will be expanded to include Tourism Relief initiatives.
  • Additional funding allocated to Destination Ontario to help rebuild tourism, once recovery commences.
  • Permission granted to restaurants and bars to sell and deliver unopened packages of liquor in their stock.
  • Funding for Ontario hotels to serve as overflow space for health care workers, those in quarantine, and people in need of shelter (whether because they are not securely housed, or other reasons).
  • The extension of film and television tax credit to ensure that freelance workers in the industry have access to income during a period of time when production has ceased.
  • The commitment to work with provincial sport organizations and athletes to ensure that athlete development efforts are not damaged by the cancellation of major amateur sports events in the province and around the world.
  • The commitment to support existing Operational Enterprise Agencies (including the Royal Ontario Museum, Science North, etcetera) through the recovery period.

Remuneration Information on the Job Board

As of April 13th, 2020, jobs posted on Orchestras Canada’s job board will require remuneration information. This could take the form of:

  • an annual salary (or salary range)
  • an hourly rate (or range)
  • a per service rate
  • a total amount, for contract work or an RFP for example

Pro-bono jobs or professional development opportunities will be marked as such. Many of the jobs posted on our job board are for positions in unionized orchestras, where pay is defined in a collective agreement. We want to make the terms of pay as clear as possible to the musicians applying for these jobs. Likewise, we want to make salary details as clear as possible up front for administrative jobs as well.

Mandatory salary disclosure is fast becoming standard in the arts and non-profit industries. Practices such as this promote pay equity, help to reduce the gender and colour wage gaps, and are win-win for employers and job-seekers for a number of reasons.

For employers

  • It saves time when hiring. You’ll get fewer candidates who are overqualified or underqualified. Waiting until the end of the hiring process to discuss salary expectations means you could interview several candidates before finding someone who will agree with your terms.
  • It reduces staff turnover. Disclosing salary expectations early on minimizes the difference between a job seeker’s expectations and their reality. It starts out the employer-employee relationship as one of trust.
  • It’s fast becoming industry-standard. Other arts and non-profit job services following these practices are Work In Culture, the Professional Alliance for Canadian Theatres, the Ontario Non-Profit Network, the BC Alliance for Arts and Culture, and many more. Some people simply do not apply for jobs that don’t include salary information. Hiding this may be driving away good candidates.

For job-seekers

  • It saves time when job searching. Salary ranges are often a good indicator of the level of experience and qualifications you might need for a job. It means you won’t spend all day writing a cover letter for a job for which you’re woefully underqualified.
  • It acknowledges that people need to support themselves. You can make an informed decision about whether the particular job is an appropriate fit in your current financial or family situation.
  • It helps to reduce the gender and colour wage gaps. Salary posting at the outset ensures that all candidates are starting from a level playing field.

COVID-19 Resources

If you are experiencing difficulties, the Google Doc below can also be accessed here. You can contribute resources to the document here.

Four questions to ask before starting any digital project

Blog post by Nick Walshe, Orchestras Canada

Last month, I attended the Canadian Opera Company’s (COC) second Digital Stage Symposium. The Digital Stage is a collaborative project between the COC, the National Ballet of Canada, and Sheridan College’s Screen Industries Research and Training Centre, and is supported by the Canada Council for the Arts. It is designed to explore and embrace new technology in the arts, equipping arts organizations with what they need to thrive in a constantly changing digital landscape. From apps designed to help audience members engage with the works presented at a concert (last year we wrote about the Winnipeg Symphony’s adventures with an audience engagement app), to ‘smart’ wearable items designed to help performers and artists monitor their bodies, the Symposium presented a wide range of cutting-edge digital technology. More information on these technologies and others can be found in their initial Digital Horizon Scan.

Download the Horizon Scan here.

Unsurprisingly, there was no single technology that stood out as a game-changer for orchestras. The question of how we engage with our audience digitally or live is complex, and only complicated further by the wide range of sizes of Canadian orchestras and the diversity of the communities they serve. I came away from the day with more questions than answers and felt that rather than providing a list of new technology to explore, it could be more useful to share a list of questions I kept coming back to when looking at how orchestras might engage more deeply with digital technology. This non-exhaustive list of four questions is designed to spark discussion and thought before starting any digital project.

What problem are you trying to solve by undertaking this project?

As they say, “every solution has a problem”. It’s important to look at what problems we’re trying to solve with technology, and what other solutions may exist to the same problem. Our audiences can feel when the use of tech becomes ‘gimmicky’. Considering how stretched resources are at arts organizations, it’s important that our investment in technology aligns with our organization’s goals. Are we trying to educate the audience? Increase audience numbers? Deepen their engagement by livestreaming or creating ways for them to participate digitally?

Has it been done before, and did it work?

While Canadian orchestras operate in diverse communities with different tastes, strengths and demographics, there’s no need to reinvent the wheel with every digital project. It’s worth exploring who is using the new technology being considered and seeing what they learned from implementing it. These examples may not come from the orchestra world; we have much to learn from other art forms’ use of digital technology, from dance to theatre to visual arts.

What does this do to the live product?

Or perhaps, what IS the live product? Every exploration into the digital realm has the potential to make us more aware of the live product we present. We often talk about the live experience as one of the most important aspects of what we do as orchestras. Can we bring this experience to more people? Do the forms of digital technology we plan to use enhance or detract from the experience of our live audience? In a digitally connected world, it’s important that we acknowledge online forms of engagement for people that are unable to get to the concert hall for a variety of reasons.

What resources are we lacking in order to get there?

With many arts organizations running at (and pushing) the limit of which they are capable, it’s important to have a plan to bridge any knowledge or resources gaps. Issues of time, money and the knowledge of people within the organization are critical. Is an outside consultant needed, and how much of their time can we afford? Are there additional funding streams we can apply to for this project?

These questions are designed as a starting point for discussion before embarking on a digital project; there will no doubt be other important conversations to be had. We’re excited at the possibilities that new technology will bring to the orchestral sector and the arts world, but acknowledge that this is fast-moving and requires a smart investment of time and resources from decision-makers at our orchestras.

The Canadian Opera Company’s Digital Stage project is ongoing and scheduled for completion in June 2020. Learn more at https://coc.ca/digitalstage.

Submission to the Ontario Standing Committee on Finance and Economic Affairs

January 2020

On behalf of Ontario’s sixty-nine orchestras, the audiences they serve, the musicians they engage, and the enterprises they work with, Orchestras Canada is pleased to participate in the Standing Committee on Finance and Economic Affairs’ pre-budget consultations. We appreciate this opportunity and look forward to a continued and constructive dialogue with legislators in the coming months.

Orchestras are part of Ontario’s not for profit arts sector and a key element of the province’s creative economy. Ontario’s creative sector sustains over 286,000 jobs and contributes $25 billion to the province’s GDP. According to recent Statistics Canada data, the sector is over three times larger than either agriculture or mining (respectively contributing $7.4 and $6.9 billion to the province’s GDP).

Orchestras contribute to jobs and the economy in towns and cities across the province, a key priority for the Government of Ontario. It’s a good news story: every dollar invested by the Ontario Arts Council in operating grants to not-for-profit arts organizations (such as orchestras) is complemented by an average of $15.58 in private sector revenue (ticket sales, fees, donations, and sponsorship); furthermore, every dollar invested by the Ontario Arts Council in operating grants enables $21.60 in spending, including $12.26 on fees and salaries to Ontarians. The economic multiplier effect associated with the not-for-profit arts in Ontario has been conservatively estimated as 1:1.23.

Orchestras in Ontario

The Province of Ontario has had a long and mutually beneficial relationship with Ontario’s orchestras, demonstrated by thoughtful investment through the Ontario Arts Council (OAC). This investment (though proportionally small at 5.2% of Ontario orchestras’ overall revenues in 2018-19) plays an important role in the viability and success of our orchestras: the timing of grant announcements allows groups to plan responsibly, and the thoroughness of the grant review processes ensure that applicant organizations are addressing critical issues and are well-placed to succeed on-stage and in their communities, as well. Public support is seen as a vote of confidence in an organization, helping to leverage private sector investment.

From Thunder Bay to Owen Sound, from Windsor and Timmins to Ottawa, Toronto, and Kitchener- Waterloo, orchestras and the musicians they engage touch the lives of our citizens in meaningful ways that create impact: economically, socially and culturally.

  • Orchestras support jobs in communities around the province, directly through fees paid to musicians and related personnel, and indirectly, in their relationships with concert venues, media, print media, IT professionals, marketing firms, hospitality, and tourism industries.
  • The musicians that orchestras engage are the same people that perform in long-term care facilities, churches, and community centres. They offer music lessons, and support education programs in the schools and community. If there’s no orchestra, the musicians disperse, and these many contributions are lost.
  • Through their public performances, education and community engagement programming, and extracurricular activities by their musicians, orchestras make cities and communities more active and attractive places, leading to happier, more engaged and more productive citizens. Tourism operators call orchestras “destination enhancers”. Additionally, orchestras have developed programs that specifically address important facets of our lives, like health and wellness, healthy aging, better learning outcomes, social integration, and newcomer welcomes.
  • Orchestras are an acknowledged part of Ontario’s civic infrastructure. If a community is not large enough to support an orchestra, its residents still benefit from orchestras’ activities, through touring performances, teaching programs, or digital dissemination.

The diversity of Ontario’s orchestras (ranging from internationally-renowned ensembles that engage skilled professionals to perform at home in Ontario and on the world stage, volunteer-driven groups performing for neighbours and friends, our vibrant youth orchestras, seniors’ groups, big-city and small- town orchestras alike) is unique in Canada. Each one of these groups is a source of pride to its community.

The power of leveraging Ontario’s investment in orchestras

In 2018-19, grants to smaller-budget orchestras from the Ontario Arts Council ranged between $8000 and $17,000. These relatively modest investments might make the difference between an organization’s ability to mount a community engagement program, or not; might cover a part-time wage to an administrator to coordinate the orchestra’s activities, or not; might allow the orchestra to engage a skilled professional music director, or not. Relatively modest investments have major impact at the community level.

OAC investment in larger-budget orchestras in 2018-19, while greater in dollar amount, still represented on average well under 10% of the funded groups’ annual revenues. These larger orchestras create a significant number of jobs for professional musicians across the province, and reported attendance of over 820,000 people in 2018-19.

Looking forward

Orchestras, like any other business, thrive when they have access to stable, adequate resources to plan with confidence, develop long-term relationships, and make meaningful commitments to workers, whether artists, administrators, or production personnel. In turn, they contribute to communities, our education system and economy.

In 2018-19, the Ontario government reduced the OAC’s funding in-year by $5 million, as part of an overall reduction to government spending. Reduced funding to the OAC means that orchestras – along with the rest of the arts community – are re-shaping their activities to match the resources available, resulting in less arts activity, less ability to invest in long term developmental initiatives, reduced capacity for strategic risk-taking, and less economic spin-off. This affects their contribution–economically, socially and culturally–to the fabric of Ontario.

Building alternative models

Between 1998 and 2008, the Ontario Arts Endowment Fund (launched by a prior Progressive Conservative government and administered by the Ontario Arts Foundation) matched a remarkable $60 million in private sector contributions to arts organizations of all sizes in communities across the province. The combined funds have been invested in perpetuity, and income from these investments provides unrestricted revenue that arts organizations (including orchestras) are using to sustain and develop important programs, including arts education, community engagement, and accessibility-focused programs. While the Ontario program ended in 2008, donors’ enthusiasm for this kind of matching funds program remains high: an equivalent federal program, in place since 2001, has been consistently over-subscribed.

Alternative approaches to financing such as the Ontario Arts Endowment Fund can strengthen the long- term sustainability of arts organizations, including orchestras, in times of fiscal restraint. We would welcome the opportunity to explore this and other approaches to resourcing the arts.

Our recommendations

Earlier this month, OC consulted our Ontario member orchestras on key messages and issues. Here’s what we heard, and here’s what we recommend:

  1. Stable, adequate investment from a trusted arms-length agency like the Ontario Arts Council is vital for orchestras. Without it, their capacity to serve their communities effectively is diminished, as is their ability to leverage funding at the federal level and from the private sector.

Recommendation: We ask the Government of Ontario to increase its investment in the arts through the Ontario Arts Council by $5 million in fiscal 2020-21, to work with the OAC to measure the impact of this investment, and to sustain and increase the investment over time.

  1. There is an integral connection between the quality of arts education (including music) in the province’s publicly-funded schools and the vitality of local musical culture. Orchestra leaders acknowledge that strong school music programs (with relevant and visionary curricula, qualified teachers, and collaboration between local arts organizations and school arts programs) are necessary for strong community-based music organizations, today and in the future. Orchestras are eager to play their part in introducing students to the power of live performance, thereby strengthening school programs, reducing barriers to arts access and participation, and expanding the work that they are already doing in their communities.

Recommendation: We ask the Government of Ontario, through the Ministries of Heritage, Sport, Tourism, and Culture Industries and Education in collaboration with the Ontario Arts Council to pilot and evaluate a program (over a three-year period, in different jurisdictions across the province) to fully subsidize student attendance at live performances by Ontario professional arts groups. Modeled on a highly successful program in the province of Quebec, a relatively modest investment – to be determined between Ministries – could yield significant results.

  1. Orchestras would welcome measures to leverage existing private sector investment and help diversify revenues. One such model was successfully introduced in Ontario in the late 1990s as the Ontario Arts Endowment Program, matching private sector contributions to arts organizations’ endowment funds dollar for dollar up to a capped amount. According to the Ontario Arts Foundation (administrator of the program), during the program’s existence, arts organizations across Ontario attracted $60 million in matching funds. And over the last 20 years, the investment has yielded more than $87 million in income to participating Ontario arts organizations.

Recommendation: We ask the Government of Ontario to explore with the Ontario Arts Foundation the feasibility of revising, re-investing in, and re-launching the Ontario Arts Endowment Program.

  1. Orchestras are keen to expand their use of digital tools to expand their reach and serve their communities more effectively. Yet, lacking capacity for the required investments in new technology and expertise, they often lag behind. Relatively small investments in digital transformation (modeled on the Digital Main Street partnership between the Ontario government and the Ontario BIA Association) will make a significant difference in the not-for-profit arts sector, and complement the targeted investment the province has already made in revitalizing the digital footprint of small businesses.

Recommendation: We ask the Government of Ontario to explore the feasibility of piloting a Digital Main Street-style program for not-for-profit arts and culture organizations.

Investment in orchestras and the arts is an investment in the people of Ontario that will drive economic growth and cultural development. Arts investment provides a return in investment that can be measured by economic growth, social cohesion and well-being, and cultural engagement – all elements important to making Ontario a fair and welcoming province.

Thank you for considering Orchestras Canada’s recommendations for Budget 2020. We sincerely appreciate the opportunity to participate in this process.

Katherine Carleton, C.M.
Executive Director
Orchestras Canada/Orchestres Canada

Orchestras Canada – Ontario Member Orchestras 2019-20

Ardeleana Chamber Music Society/Whispering River Orchestra (Parry Sound, ON), Brantford Symphony Orchestra, Burlington Symphony Orchestra, Cambridge Symphony Orchestra, Cathedral Bluffs Symphony Orchestra (Scarborough), Counterpoint Community Orchestra (Toronto), Deep River Symphony Orchestra, Dundas Valley Orchestra (Dundas), Durham Chamber Orchestra (Port Perry), Durham Youth Orchestra (Oshawa), Esprit Orchestra (Toronto), Etobicoke Philharmonic Orchestra, Georgian Bay Symphony (Owen Sound), Guelph Symphony Orchestra, Hamilton Philharmonic Orchestra, Huronia Symphony Orchestra (Barrie), International Symphony Orchestra (Sarnia), Italian Canadian Symphony Orchestra (Toronto), Kanata Symphony Orchestra, Kawartha Youth Orchestra (Peterborough), Kindred Spirits Orchestra (Markham), Kingston Symphony, Kitchener-Waterloo Chamber Orchestra, Kitchener-Waterloo Community Orchestra, Kitchener-Waterloo Symphony, Kitchener-Waterloo Symphony Youth Orchestra, London Community Orchestra, London Symphonia, Milton Philharmonic Orchestra, Mississauga Symphony Orchestra, Music4Life Ensemble (Ajax), National Arts Centre Orchestra / Orchestre du Centre national des Arts (Ottawa), National Youth Orchestra of Canada (Toronto), Niagara Symphony Orchestra (St. Catharines), North Bay Symphony Orchestra, Northumberland Orchestra & Choir (Cobourg), North York Concert Orchestra, Oakville Chamber Orchestra, Oakville Symphony, Oakville Symphony Youth Orchestra, Ontario Philharmonic (Oshawa), Orchestra Breva (Harrow), Orchestra Kingston, Orchestra Toronto, Ottawa Pops Orchestra, Ottawa Symphony Orchestra, Ottawa Youth Orchestra Academy, Parkdale United Church Orchestra (Ottawa), Pembroke Symphony Orchestra, Peterborough Symphony Orchestra, Quinte Symphony (Belleville), Richmond Hill Philharmonic Orchestra, Rose Orchestra (Brampton), Sault Symphony Orchestra, Scarborough Philharmonic Orchestra, Sinfonia Toronto, Stratford Symphony Orchestra, Strings Attached Orchestra (Toronto), Sudbury Symphony Orchestra, Tafelmusik Baroque Orchestra (Toronto), Thirteen Strings Chamber Orchestra (Ottawa), Thunder Bay Symphony Orchestra, Thunder Bay Symphony Youth Orchestra, Timmins Symphony Orchestra, Timmins Youth Orchestra, Toronto Symphony Orchestra, Toronto Symphony Youth Orchestra, Windsor Symphony Orchestra, York Chamber Ensemble.

Ontario Associate Organizations, 2019-20: 

Ars Musica (Toronto), Brott Music Festival/National Academy Orchestra (Hamilton), Canadian Federation of Musicians (Toronto), Dean Artists Management (Toronto), Domoney Artists Management (Toronto), Music Toronto, National Ballet Orchestra (Toronto), Sultans of String (Burlington), University of Toronto Faculty of Music

Adapting Concerts for a Broader Audience

Orchestra on stage with a full audience
Photo Credit: J.J. Gill

As a way of opening up their concert halls to a greater number of people in their communities, several Canadian orchestras have produced Relaxed Performances. Last year, we shared resources from the Toronto Symphony Orchestra’s Let’s Dance concert. On November 1st, the Winnipeg Symphony Orchestra (WSO) produced their first relaxed performance, as part of a matinee concert series. This ‘blended’ concert was designed to be performed for two audiences at the same time: the WSO’s regular matinee audience, and to new concertgoers seeking a less exigent, more relaxed concert experience.

What is a relaxed performance?

A relaxed performance is designed specifically for audiences who would benefit from a more relaxed sensory experience at a concert. They might include parents with babies and toddlers, people on the autism spectrum, or people with sensory communication disorders or learning disabilities.

Usually these concerts are added as a special event to an orchestra’s activities, but the WSO decided instead to adapt an already-scheduled concert. The education team started working on this in Spring 2019, and took advantage of partnerships they already had in the community. These partnerships proved valuable in providing an experience that was accessible to as many people as possible. Most significantly, the concert environment was supported by volunteers experienced with sensory-friendly events and environments, students and faculty from the music therapy program at Canadian Mennonite University, and faculty from Prelude Music, a music studio specializing in musical instruction for neuro-diverse individuals and those with sensory challenges.

Getting Ready

Image of the cover of the Relaxed Concert Guide: "I will be attending a Winnipeg Symphony Orchestra Concert"Preparing for this concert was more complex than usual. The team at the WSO created two new documents to help prepare people attending: a pre-visit guide, and a concert experience guide. These documents were created by and in consultation with individuals who were close to the WSO, and have worked with or been a caregiver for someone on the spectrum. Through the pre-visit guide, potential audience members are walked through what to expect from transportation to the venue until arrival at one’s seat. The concert experience guide prepares people for what to expect during the concert itself, and lists some of the amenities available to them, including fidget objects, colouring activities and reserved spaces for a more or less intense experience (at the very front or back of the hall).

The WSO offered free tickets to select community groups through their Share the Music program, but the majority of tickets were purchased as for a usual matinee performance.

Regular matinee subscribers received an email and a physical mailing, to inform them that this concert would be different to their usual matinee experience. WSO staff also briefed the guest conductor and musicians before the first rehearsal for the relaxed concert.

According to Education & Community Engagement Manager, Brent Johnson, anticipation was high leading up to the concert. How would regular patrons react? Would people find the relaxed element of the concert welcoming? Was this concert too different from the usual experience?  Not different enough?

Concert Day

Photo of two volunteers in the lobby of the hall before the concert“As soon as the doors opened, there was a different feeling in the air,” Johnson said.  For the approximately 600 audience members, there was a real excitement that this concert was bringing new people to the symphony who may have experienced barriers in accessing this music before.

Volunteers were critical to the success of the event. Faculty and students from Canadian Mennonite University and volunteers with appropriate experience from the Royal Manitoba Theatre were on the ground to help people find what they needed. There was no self-identification by people who were there specifically for the relaxed elements of the concert. With many spare spaces in the hall, and reserved seating right at the front and back, audience members were encouraged to move around as required, and to respond to the music as they would like (clapping, moving or vocalizing for example). A separate quiet room was provided upstairs, with fidget objects, activity books and weighted blankets for those who chose to use them. The house lights were also brought up to half throughout the performance.

Next Steps

The process of producing this concert allowed the WSO team to investigate what is and isn’t working for patrons in their venue. They identified a handful of things that might be creating barriers for anyone attending concerts. For instance, the WSO is planning to expand the FAQ and accessibility information on their website and in pre- to ensure that all patrons feel welcome, ready and excited to be at the symphony!

Given the WSO’s intense schedule, the WSO team plans to continue to refine the ‘adapted’ concert model. The pilot version of this model was highly successful, and with careful concert selection, the WSO will offer three relaxed concerts in 2020-21. To access the resources from November’s concert, follow the links below.

     

The Winnipeg Symphony Orchestra presents its next relaxed concert at a February 21st matinee: Hétu & Franck. Learn more about their relaxed concert series on their website.