Lesson 5: In Person

Quick tips and 3 steps to make the most of face-to-face time

  • Be warm and friendly throughout
  • Stay on point
  • Thou shalt not read the script
  • Listen. Tune into body language. 
  • Ask for something. Offer something.
  • Connect your ask with local priorities.
  • Connect your ask with something that matters to the person you’re meeting with.
  • Storytelling can be tremendously helpful. But keep it tight.
  • Stick to the duration you’d agreed upon. Don’t expect to stretch.
  • Ask if you can take a selfie and share it to social media.
  • Follow-up with support staff.
  • Invest for the long term: it’s rare to get the answer you are looking for as a result of a single meeting. 
  • Be clear on what you’re asking for. (Funding? Support? A vote? A policy change?)
  • Practice making your “ask” in 30 seconds. 
  • Have a short elevator pitch ready about your organization and impact. (See “Worksheet” section to develop your elevator pitch.)
  • Confirm the meeting details: Who’s attending? Where? How long?
  • Stick to your key messages.
  • Take a breath; it’s a conversation, not a performance.
  • Really listen.
  • Respond thoughtfully to questions. If you don’t have answers, say so (and offer to find them).
  • Confirm any next steps or follow-ups.
  • Leave time for questions and dialogue.
  • Send a thank you note or email.
  • Forward any promised documents or follow-up to Councillors (and/or staff, if applicable).
  • Keep both Councillors and their staff in the loop. Updates matter.
  • Invite them to upcoming events (and be a gracious host).
  • Avoid putting them in a tricky spot at public events.
  • Create a welcoming, non-partisan space.
  • Keep the conversation going. Don’t hesitate to stay in touch or ask questions later on.